One of my customers asked if it is possible to reuse the standard dynamics pacer for e-mails on some other channel. They wanted to use SMS, and it would be great to reuse existing functionality which users know and use. I did some research and will provide the API call which you can use to implement a dynamic content parser for your own channels.
Month: August 2019
One of my customers had issues with network performance accessing Dynamics CE application. We decided to use some network intelligence software to check what is the reason for slow connection as a connection from other locations was quite stable and fast. We recommended to set up and use Thousandeyes application, which also provides endpoint agents which can track network route directly from PCs of your users. Let’s review how to set up and use Thousandeyes agents to monitor your network performance and routing.
Recently I got a question from one of the customers on how to extract data from Dynamics Marketing Insights as there is no export functionality so far. They just wanted to extract data as CSV or Excel and send this data to some other people for analysis. In this article, we will go through some undocumented Dynamics Marketing APIs, which can help you with this task.
In this article, I would like to show you how to call Microsoft Flow from Twilio Functions and handle incoming SMS from Twilio in Dynamics CE or any other application which Microsoft Flow supports.
You probably heard that Microsoft recently released a new framework for building multi-channel integrations with third-party vendors called Channel Integration Framework. By using this framework, you can embed an external web page or service directly into Dynamics CE and implement voice calls as an example. In this article, I would like to give you an overview of how to build Twilio Voice calls app and embed it using CIF into CRM. I will mostly focus on implementing Twilio infrastructure as CIF itself very well documented.